Punctuality and Courtesy

Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied.


Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged. “Failing to show” for your treatment will be charged at the full treatment price. Any Cancellations should be made by calling us on 07867957964.

Prepaid Courses of Treatments

Have a validity of 6 months from date of purchase, unless otherwise stated.

Gift Vouchers

Gift Vouchers can either be bought for an amount of money or for specific treatments, or certain products at TLC Skin, Body & Laser Clinic. Vouchers will be delivered via email to the person paying for the service online. They are non refundable and are valid for 6 months from the purchase date and will not be accepted after the expiry date.  Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms laid out as above also apply to gift vouchers.

Price Alteration

We reserve the right to alter prices without prior notice.

Medical Conditions

Please inform your therapist of any medical condition including pregnancy prior to booking, as some treatments may not be appropriate for you.

Mobile Phones

In the interest of comfort of all our clients, please refrain from using a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.


We accept payment by cash, cheques or credit card in the salon. Vouchers online  can be purchased by credit card. All prices include value added tax at a current rate.

Patch Testing

Patch testing is required for clients at least 24 hours prior to treatment who have never had eyelash/eyebrow tinting, eyelash lifting, skin peels, laser hair removal

Personal Items

Please ensure you retrieve all your personal items before leaving the premises, as we cannot be held responsible for lost items.

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.