Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We may, on occasion send you details of special offers or events. If you would rather not receive these please let us know.
If you were a client of TLC SKIN, BODY & LASER CLINIC before 24th May 2018 we will contact you to notify you about the changes to our privacy and marketing policy. Under new regulations we need to let you know about why we are going to continue to market our services to you based on the information we have on file for you. The legal basis for contacting you in this regard is called ‘Legitimate Interests’.
We have completed a Legitimate Interest Assessment (LIA) for why it’s in our interests and yours to market any news, services and offers from TLC SKIN, BODY & LASER CLINIC.
The purpose is to market our client database using email, SMS, and direct mail (post). You have already had a treatment with us before and been given the option to object.
The process is necessary to keep you up-to-date on treatments we offer and how we may help you with future consultations. We have a history of clients using us again – for the same or different treatments.
If you return to use TLC SKIN, BODY & LASER CLINIC for another treatment we will ask you again if you want to receive marketing materials from us – at this point the legal basis for using your information will change from legitimate interest to consent (as detailed below). Whether we are using a legitimate interest or consent as our legal basis for using your data, in regards to marketing, you always have the option to opt out, details below.
When we send out marketing material we will always advise you on a way to opt out – this means you are always in control.
From 25thMay 2018 all new TLC SKIN, BODY & LASER CLINIC clients (or past clients who return to us) will be asked to consent for Marketing. If you agree to opt-in to Marketing you will be given the option to choose the types of communication we will use to contact you. If you decide not to opt-in to Marketing then you don't have to do anything - you're automatically opted-out unless you select otherwise.
When we send out marketing material we will always advise you on a way to opt out – this means you are always in control.
If you’re in our database we keep a record of your data so we can continue to market to you. For past clients (pre-24th May 2018) we will market to you for 5 years from this date before asking again if you want to receive our communications. For new clients (from the 24th May 2018 onwards) we will market to you for 5 years from the date in which you opt-in.
We will not pass your data to third parties for them to market to you. If you’re in our database we will be the only ones to contact you in relation to marketing and your data will not be sold on to third parties.